Privacy Policy
Last updated: 2026-06-13
This Privacy Policy explains how MisterShell ("MisterShell", "we", "us", or "our") collects, uses, and protects information when you visit our website at mistershell.com (the "Site") or contact us through it. We are committed to protecting your privacy and handling your information responsibly.
1. Self-hosted software
MisterShell is self-hosted software that you install and run on your own infrastructure. Operational data processed by the software — including your inventory, sessions, recordings, credentials, and logs — stays within your own environment. We do not have access to it. This Privacy Policy concerns only the information processed through this Site.
2. Information we collect
Information you provide
When you submit our contact form or otherwise reach out to us, we collect the information you choose to provide — typically your name, email address, and the contents of your message.
Information collected automatically
When you visit the Site, we and our analytics providers may automatically collect limited technical information such as your IP address, browser type and version, device information, referring pages, and how you interact with the Site. This data is used in aggregate to understand and improve the Site.
Cookies and local storage
We use a small amount of browser local storage to remember preferences such as your light/dark theme. We also use analytics cookies to measure Site usage. You can control or delete cookies through your browser settings; disabling them may affect some Site functionality.
3. How we use information
- To respond to your inquiries and provide the information or demos you request.
- To operate, maintain, secure, and improve the Site.
- To analyze usage trends in aggregate.
- To comply with legal obligations and protect our rights.
We do not sell your personal information.
4. Legal bases for processing
Where applicable law (such as the EU/UK GDPR) requires it, we process personal information on the basis of your consent, our legitimate interests in operating and improving the Site, the performance of a contract or steps taken at your request, and compliance with legal obligations.
5. Analytics and cookies
We use third-party web analytics to understand how visitors use the Site. These providers may set cookies and process usage data on our behalf. You can opt out of analytics cookies through your browser settings or available opt-out tools.
6. How we share information
We share information only as described here:
- Service providers. With vendors who help us operate the Site — for example form-handling, analytics, and hosting providers — who process data on our behalf under appropriate confidentiality obligations.
- Legal requirements. Where required to comply with applicable law, regulation, legal process, or enforceable governmental request.
- Business transfers. In connection with a merger, acquisition, or sale of assets, in which case we will continue to protect your information.
7. Data retention
We retain information for as long as necessary to fulfill the purposes described in this Policy, including responding to your inquiries and meeting legal, accounting, or reporting requirements, after which it is deleted or anonymized.
8. International transfers
Your information may be processed in countries other than your own. Where we transfer personal information internationally, we take steps to ensure it receives an adequate level of protection in accordance with applicable law.
9. Your rights
Depending on your location, you may have the right to access, correct, update, or delete your personal information; to object to or restrict certain processing; to data portability; and to withdraw consent at any time. To exercise these rights, contact us using the details below. You also have the right to lodge a complaint with your local data protection authority.
10. Data security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
11. Children's privacy
The Site is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
12. Third-party links
The Site may link to third-party websites or services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy policies.
13. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be made apparent through the Site.
14. Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us through the contact form on this Site or by email at privacy@mistershell.com.